124-190 MacAlpine Crescent, T9H 4A6, Fort McMurray

We are looking for a Service Advisor

We are currently accepting resumes for a full time Service Writer

Duties & Responsibilities

  • Provide prompt, courteous and accurate service to customers
  • Book service appointments
  • Open and close work orders within the required time frame
  • Handle incoming phone calls in a professional manner.
  • Deal with customer issues, requests, questions and complaints in a timely manner
  • Work closely with the Service Manager and Service Team Leads for smooth operations of the shop
  • Accurately record customers’ truck problems and repair requests
  • Keep customers updated as needed regarding ongoing repairs
  • Gain knowledge of warranty policies & practices.
  • Perform other administrative tasks as required.
  • Participate in any technical training or development training that is made available


  • Previous Auto Service Writer experience is required
  • Excellent customer service skills
  • Proficient computer skills
  • Ability to work unsupervised
  • Working knowledge of heavy truck repairs is an asset.
  • Must be organized & self motivated with strong written and verbal communication skills
  • Motivated team player with a strong sense of commitment to the customer

Job Type: Full-time


Email your resume to johnny@fortmcmurrayautobody.com